Unified Platform

What is a unified platform?

A unified platform provides multiple methods of communication, allowing you to focus on the customer, not technology. Everyone sees the same discussions, letting each individual choose the method of communication that suits them best. For you, this means only one server to install, one site to administer, and one set of tools to learn.

Another key for a unified platform is the ability to seamlessly work with your other Web sites and systems. All of these communications need to look the same, without the need to redesign websites. The customer should not be forced to remember multiple passwords or login several times across several web pages. And you should not need to store the same customer information in multiple places - from databases that drive your website to customer management (CRM) systems. Together, these factors give the customer a single, simple way to communicate with you.

MessagePixels MPNews is a Unified Platform

MessagePixels MPNews provides a unique customer communication platform with Web forums, blogs, RSS feeds, mailing lists, and newsgroups. Every message is stored only once, but may be read and replied to with any of these interfaces.

This also makes MPNews very efficient to setup and maintain. With a hosted service or single server installed at your location, you have access to all of these features. MPNews is managed with a simple Web-based administration interface, so you can set up your server from the office or while on the move with only a web browser.